Legal access and account conditions
Our Legal position starts with location: access is available where local law permits, and you should check the rules that apply to you before opening an account. We ask for accurate account details and may request phone verification before account access or a withdrawal can proceed.
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Payment records are matched to the account holder, so a DANA, OVO, GoPay or QRIS transaction should use details connected with your account. Bank transfer and virtual account records may also be checked against the submitted account information. If a local requirement changes, we update the
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relevant policy wording and keep the current path visible before you continue. Legal access does not remove your duty to follow Indonesian law or any rule connected with your location.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.